PRIVACY POLICY
At Campus Now (https://campus-now.com), we are committed to protecting and respecting your privacy. This Privacy Policy outlines our data collection practices, how we process personal information, and the rights you have under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
We recognize the importance of safeguarding personal data. We process your information responsibly and transparently in accordance with applicable laws and strive to maintain the highest standards of privacy and data security across our operations.
2. Scope of this Policy and Role as Data Controller
This Privacy Policy applies to all users who access or make use of the website available at campus-now.com and any of its associated services. For the purposes of the GDPR and other relevant data protection laws, Campus Now acts as the “data controller” in relation to the personal data collected from website visitors and users. This means we determine the purposes and means of processing your personal data.
3. Categories of Data We Process
We may collect and process the following categories of personal information:
a. Usage Data
This includes information about how you use our website, such as IP address, browser type, device time zone settings, referring/exit pages, clicks, and other anonymous session information.
b. Account Data
When you register or subscribe, we collect your name, email address, phone number, billing and/or shipping address, and other identifying contact information.
c. Profile Data
This encompasses your preferences, past purchases, interests, browsing behavior, feedback, and any user-generated content submitted to any part of the site, such as reviews or posts.
d. Communication Data
Includes logs of your correspondence with us, such as customer support inquiries, emails, chats, and other messages.
e. Technical Data
Collected automatically and may include device type, operating system, platform, geolocation data, screen resolution, and browser plug-in types and versions.
f. Transaction Data
We collect information related to payments and transactions for services offered, such as purchase history, order details, invoicing data, and delivery preferences.
g. Preference Data
Includes information about your marketing preferences, consent to receive communications, product interest identifiers, and related behavioral indicators.
4. Legal Bases for Processing
Under the GDPR and other applicable laws, we rely on the following legal bases for processing your personal data:
– Consent: Where you have explicitly given us permission to process your data, for instance, for marketing communications.
– Contractual necessity: When processing is required to perform our obligations under a contract with you, such as processing transactions or account creation.
– Legal obligation: Where processing is necessary for compliance with applicable legal or regulatory obligations.
– Legitimate interests: Where processing is necessary for our legitimate business interests and does not override your rights and freedoms, such as website analytics and fraud prevention.
5. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
– Right of Access: Obtain confirmation of what personal data we hold concerning you and access a copy of that data.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request the deletion of your personal data in circumstances permitted by law.
– Right to Restrict Processing: Request the restriction of how we process your data in certain scenarios.
– Right to Data Portability: Receive the personal data you provided in a structured, commonly used format and request transmission to another controller.
– Right to Object: Object to processing based on legitimate interests or direct marketing, as applicable.
To exercise any of your rights, please contact us at [email protected].
6. Security Measures
We employ a variety of technical and organizational security measures designed to protect your personal data, including but not limited to:
– End-to-end encryption of sensitive data in transit and at rest,
– Role-based access control to minimize internal data exposure,
– Regular backups of critical information,
– Firewalls and intrusion detection systems,
– Strict internal policies and comprehensive staff privacy training.
7. International Data Transfers
Your data may be transferred to and processed in countries outside your jurisdiction, including regions that may not offer the same level of protection. In such instances, we rely on appropriate safeguards, including Standard Contractual Clauses approved by the European Commission and relevant adequacy decisions, to ensure a lawful transfer in compliance with GDPR and other applicable frameworks.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements:
– Account Data: Retained for the life of the account plus 7 years for legal compliance.
– Communication Data: Retained for 3 years from last contact.
– Transaction Data: Retained for a minimum of 7 years per applicable regulation.
– Usage, Profile, and Technical Data: Retained for up to 2 years for analytics and service improvement.
– Marketing and Preference Data: Retained until the user withdraws consent or unsubscribes.
9. Cookie Policy
We use cookies and similar technologies to improve user experience, analyze site traffic, and personalize content and ads. Our use of cookies can be categorized as follows:
– Essential Cookies: Necessary for the basic functionality of campus-now.com, such as navigation and access to secure areas.
– Functional Cookies: Enable enhanced features such as remembering user settings and preferences.
– Analytics Cookies: Help us understand how users interact with the website and improve performance.
– Performance Cookies: Collect anonymous data to measure and optimize site efficiency.
10. Cookie Management and Compliance
Upon visiting campus-now.com, you will be presented with a cookie consent tool that allows you to control your preferences in accordance with GDPR and CCPA requirements. You may also adjust your browser settings to refuse or delete cookies; however, some features of the site may become unavailable as a result.
California users may opt out of “sale” of personal information as defined by the CCPA by adjusting cookie settings or contacting us directly at [email protected].
11. Children’s Privacy
Campus Now does not knowingly collect personal data from children under the age of 13. If we become aware that such data has been collected without verified parental consent, we will take steps to delete it immediately. If you believe a child under 13 has provided us with personal information, please contact us at [email protected].
12. Policy Updates
We reserve the right to modify this Privacy Policy at any time to reflect changes in our data practices or legal responsibilities. We will notify users of material changes via email or prominent notice on campus-now.com. Continued use of our services following any changes signifies acceptance of the revised terms.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or if you wish to exercise any of your rights, please contact us at:
Email: [email protected]
Website: https://campus-now.com
We are committed to maintaining your trust and respecting your privacy. We aim to comply fully with all applicable data protection laws, including GDPR and CCPA, and welcome any questions or feedback related to your privacy or rights.